Probuild is currently responsible for a $700, 000, 000 expansion of Eastland Shopping Centre in Ringwood, Victoria. When enquiries began to come in thick and fast to Kennards Hire branches around the region requesting equipment for the job, Victorian Business Development Manager Warwick Gee came up with an innovative way to supply this massive demand.
A Kennards Hire Pop-up Branch has been established onsite at Eastland, offering a wide range of equipment to Probuild’s contractors. This strategy enables Kennards Hire staff to provide immediate delivery of tools and machinery, assist with any maintenance enquiries and provide top notch customer service to more than 1500 trades and service personnel.
Dean White is the man tasked with managing the temporary Eastland Branch, and has enjoyed the challenge so far.
“The Eastland site is a hive activity, with around 150 new retail tenancies being added to the existing infrastructure,” Dean explained.
“A job of this size requires an incredibly diverse range of equipment throughout the entire process. So far we haven’t fielded a request we haven’t been able to meet. As everyone knows, we’re all about customer service so to be able to facilitate the completion of this job on schedule is a satisfying feeling.”
With the Eastland development due to be completed in June 2016, Dean and his team have a busy stretch ahead of them.