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0800 470 370
Resource Hub Our Specialist Branches

COVID-19 Customer Update

Update as of 25 March 2020

From 5pm Wednesday, 25 March, Kennards Hire will be following our government guidelines and will temporarily close a number of our branches.

As a family-owned business, we believe this is the right thing to do as the safety and wellbeing of our customers, team members and the New Zealand public is the most important thing right now.

If you have an emergency requirement, existing booking or have hire equipment to return, please contact our Customer Service Team on 0800 470 370.

Wherever possible, we’ll work with you to deliver or pick up your gear using our new contactless service

We’ll continue to keep the following branches open Monday through Friday to support essential services and emergency hire requests only. The government has defined essential services as, “building and construction related to essential services, critical infrastructure, or immediately needed to maintain human health and safety at home/work”.

  • Queenstown  

 

  • Lower Hutt  

 

  • Manukau  

 

  • Invercargill  

 

  • Tauranga 
  • East Tamaki  

 

  • Wigram  

 

  • Hamilton  

 

  • Auckland City
  • Christchurch City  
  • Papakura  

 

  • Albany  

 

We thank you for your understanding and look forward to welcoming you back to a Kennards Hire branch soon.

Stay safe.



Kennards Hire has always been a business that people can count on, and we will continue to deliver on that promise. 

The health and safety of our team members, customers, suppliers and local communities is our top priority as we navigate the ongoing COVID-19 situation together.

We’re following the current advice available from the Australian and New Zealand governments and as a provider of critical equipment for essential services, we’ll do what we can to provide ongoing service. 

Some of the steps we are taking to keep our customers, team members and communities safe include:  

  • Ramping up already detailed cleaning activities in our branches by including the frequency of cleaning and sanitation, especially on high-touch areas such as counters and mobility devices.
  • Giving our equipment an extra clean during our Ready for Hire process.
  • Making sure our team members are available to safely move and shift equipment by taking into account the government’s advice on social distancing.
  • Actively following all health and travel advice issued by the Australian and New Zealand governments, including mandatory isolation periods for all team members returning from overseas.
  • Introducing new ways to make our customers jobs easy like contactless service in branch or on your job site.

The situation will no doubt evolve and as new advice arises we too will continue to reassess. 

As a family business, we believe in the power of a supportive community and will continue to support and update our customers and people through any changes as they develop.  


If you have any questions on any of the above, please call 0800 470 370, or email us at info@kennardshire.co.nz

CUSTOMER SERVICE CENTRE

Call 0800 470 370 to speak to a customer service representative.
info@kennardshire.co.nz

ACCOUNTS RECEIVABLE ENQUIRIES

09 298 9216
(Mon-Fri 8:30am-5pm)

ar@kennardshire.co.nz

NATIONAL SUPPORT OFFICE

info@kennardshire.co.nz

131 HARRIS ROAD 
EAST TAMAKI MANUKAU 2013

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