How to determine the towing capacity of your vehicle?
In order to tow safely and legally, you must tow within your car's towing capacity, which is the maximum amount of weight your vehicle is able to tow as recommended by the manufacturer. Your vehicle’s towing capacity must be greater or equal to the Aggregate Trailer Mass (ATM) (combined weight of the trailer and its full load capacity when it’s not coupled to a tow vehicle).
There are three main items you need to check to determine your vehicles tow capacity:
Your towing capacity is limited to the lowest rated towing related part. For example if you manufacturer rates your car to 3000kg, the tow bar is rated to 2000kg and your tow ball is rated to 3500 kg, then your towing capacity is 2000kg as per the tow bar weight capacity.
This information is intended as a guide only as there are other factors that can affect your towing capacity including:
For more information please consult your vehicle manufacturer, local roads and traffic authority or feel free to contact us to assist you in determining your towing capacity.
How can I cancel my hire reservation?
How can I get a quote?
The majority of our pricing is online. Please call through on 135 135 if you have any questions.
Some items show as Price on Application (POA), this is usually because the item is technical and requires an understanding of how it will be used before a price can be given. It’s easy though, you can request a quote for these items online by following the hire process (it becomes a hire request for the POA items) or call us and we’ll quote over the phone or in writing.
How can I make a reservation?
How can I tell if a piece of equipment will fit in my car?
How do I know if my booking has been received and my equipment has been reserved?
I want to make a long term hire, can you quote me a different rate?
What equipment requires a license or certification to hire?
This depends. All our vehicles, trailers and earthmoving, for example, require a driver’s license. Some of our larger trucks, require medium or heavy vehicle licenses, whilst equipment such as large boomlifts, forklifts and scaffold over 4.5 metres require certification.
To find out exactly what the item you’re looking to hire requires, check out our Hire Contract Conditions or give us a call and we’ll let you know.
What happens when I send an enquiry?
Whilst we’ll try to validate your booking online, straight away, sometimes we’ll need to work behind the scenes to fulfil your order. With Over 190 branches, we can work with our network to source equipment for you. Enquiries are not bookings and requires your local branch to contact you about the order before accepting the booking.
Our branch will try to get back to you within two trading hours. For branches closed the next day, there might be a delay when they’re opened again.
What if I can't return the equipment on time?
What if I have booked and paid for the wrong equipment?
If you think you’ve accidentally ordered the wrong equipment from us, phone through to your hiring branch. Alternatively, you can go through the My Account section on the website to cancel the hire, please note we need at least 2 hours’ notice for deliveries. You can then start again if you know what you need. Of course, ask us if you’re unsure.
You're not obliged to hire equipment if it's not what you're after, we want to make sure that you have the right equipment to make your job easy. You don’t want to be stuck with a chainsaw when you needed something a little lighter.
What if I haven't used the equipment before?
No problem, we’ll show you how to operate the equipment and provide all the necessary guides to help you feel confident. It is our duty of care to provide the best and safest equipment, however it is your responsibility to operate it safely and even after instruction if you’re still not confident let us know and we’ll happily refund your deposit.
For more complex equipment or where licenses are required, we want you to be safe and may politely reject the hire if worried you are not competent or properly certified.
What if I'm unsure about what equipment to hire?
Why do I need to make a booking?
How do you handle the security of my personal details?
What is your Refund Policy?
How to determine what size generator I need?
You need to determine the peak Watts (this is the “Approx. starting wattage” on Wattage estimation table below) or Amps needed for each appliance or tool that will be plugged in to the generator. All electrical equipment will have a compliance label (usually fixed to the electrical item) or information in the owner’s manual relating to the Watts or Amps required. Add up the total Watts of all the electrical items and then ensure you choose a generator that has a higher power rating than you require.
Some electrical items like air compressors, airless sprayers or concrete grinders can require up to three times the amount of stated power on startup and this needs to be taken into consideration when determining Watts required.
Inverter Generators are recommended for sensitive electrical equipment like computers, stereos, TV’s, phones etc. The clean, stable power produced by Inverter Generators won’t damage your sensitive electronic devices - giving you added peace of mind.
Use the below formulas to then determine the kVA size of the generator you require: